Service is our top priority

Benefits for you: We bear the delivery costs. You can find the estimated delivery time for an item on the relevant product details page. You’ll generally receive our shipments within 3 to 9 working days of ordering. In case of any delays we’ll get in touch with you right away. You can check the delivery status of a shipment at any time: Once your order has been dispatched you’ll receive an email with dispatch confirmation. You can enter the tracking number contained in this email on the UPS site to find out the current status of your shipment. If the parcel carrier misses you, they will inform you in a short written message. As a rule, the logistical service provider will try to deliver the parcel to you on 3 consecutive days.

1. Please request a UPS return label for free return shipping. To do so, send an email to [email protected] and include your order or invoice number. Or just give us a call: Tel 001 833-557-2687
2. We will email you a UPS return label to print out.

What’s next:

1. Please package the pant(s) and affix your UPS return label to the package.

2. Take your package to a UPS drop-off location. UPS: You can find the nearest drop-off location here: https://www.ups.com/dropoff/?loc=en_US
UPS also offers the option to have the package picked up at your location. Book your pickup appointment: https://wwwapps.ups.com/pickup/schedule?loc=en_US

3. Upon package receipt and inspection, we will promptly refund your money via the original payment method. If you havenot previously made a payment, the credit will only be used to adjust your invoice amount. Do you have any questions or would you like to place a repeat order? No problem! Email us at [email protected] or just give us a call: Tel. 001 833-557-268

You will be directly transferred to PayPal for payment via an SSL connection at the end of the order process. Only after this is your order completed. The amount will be taken directly from your PayPal account at the time of ordering.


Credit Card

If you’re paying by credit card, the amount will be reserved on your credit card when you place your order (so-called authorisation). This will be carried out by Heidelberger Payment GmbH. The necessary personal data for this will be saved locally in a protected mask by this service provider. MEYER-HOSEN AG will not save your credit card details. Your credit card will actually be charged when we send the goods to you.

As an online retailer we want our customers to be satisfied with their shopping experience on our site. That’s why we’ve provided comprehensive information for you on this website - about us, our trousers and all questions relating to ordering.

If you have further questions for us, the best thing to do is to send us an email [email protected]. If you want a personal consultation, please fill in the contact form with a short description of your situation and your telephone number. We will contact you as quickly as possible.

Want to talk to us right away? Then give us a call. You can reach us on 001 833-557-2687 from Monday to Friday from 8 a.m. to 4 p.m.